• Can I set custom billing address for my Halocards?

  Yes, you can set a custom billing address for every Halocard you create. If you do not set a custom billing address, your Halocard will use your default address provided during your identification check. A billing address is associated with your Halocard for payment verification and compliance purposes. Merchants receive only the information required to perform billing and address verification checks, and your full personal details are not shared or exposed. If your purchases arPopular

• Does Halocard support AVS (Address Verification System)?

  Yes, Halocards support Address Verification System (AVS) checks that are required by some merchants to verify payment information. When making online purchases, please ensure you specify the correct billing address for your Halocard at checkout. To learn how to set a custom billing address for Halocards, see the article: Can I set custom billing address for my Halocards? About Address VerificaFew readers

• Does Halocard support 3DS (3D-Secure) or Verified by Visa?

  Yes, Halocard supports 3D-Secure (3DS) authentication, sometimes referred to as Verified by Visa (VbV), as an additional security measure for payment verification. When a 3D-Secure code is requested by an merchant to verify an online purchase, you will receive an SMS to your Halocard registered phone number with your one-time, 3DS code to complete the transaction. If you change your mobile number in the future, please ensure you change the number associated with your Halocard account so your aFew readers

• Why is a mobile number required?

  A mobile number is required to open a Halocard account for security, verification and compliance purposes. Halocard uses your phone number to send text messages for important alters including: One-time login codes Funds received to your Halocard account One-time 3D-Secure codes (when required for online purchases) New transactions on your Halocards Security notifications Usage of VoIP Numbers Halocard does not recommend using Voice over IP (VoIP) numbers as they are often uSome readers

• Why did my transaction decline?

  A declined transaction does not always mean there is a problem with your Halocard. Most declines are caused by failed merchant checks or payment rules outside our control. Below are several common decline reasons and suggested ways to resolve them.Some readers