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What details do I need to provide to verify my account?

To verify your Halocard account, you’ll be asked to complete a quick identity check as required by our card issuer, bank, and card network (Visa.


Identity check: You'll be asked to provide the following details:


  1. Legal name
  2. Residential address
  3. Date of birth
  4. A valid government-issued ID
  5. A selfie to verify your identity


This check usually takes less than 3 minutes and is securely processed by our identity verification partner, Sumsub.


Visa compliance: **Because Halocards are **secured credit cards designed for high acceptance, Visa will ask a few additional questions:


  • Your occupation
  • Your approximate income
  • Your primary reason for using the card
  • Your expected card spend


These questions are for compliance purposes and do not result in any credit check or soft/hard credit pull.


This verification process is required to keep Halocard secure and compliant and once complete, Halocard removes the personal information used for identity verification from our platform. For more details see: What happens to my personal data after verification?

Updated on: 26/12/2025